Refund Policy

Symposium Cancellation:

To receive a refund for the Trauma Symposium please contact us by email at or by phone at (559) 459-5130

Refunds are accepted up to 10 days before the Symposium date.

You may submit a request to cancel your order on the same day the order was placed.

If the refund request is granted by TREFF, payments are refunded as follows:

  1. Credit / Debit Cards payments will be refunded within three (3) to five (5) business days;
  2. Other payment methods will be refunded between five (5) to seven (7) days.

ATLS/ASSET Course Registration Cancellation:

Spaces cannot be reserved without payment.  Class size is limited – Registrants will be accepted in the order of receipt of payment.

Cancellations or rescheduling requests received more than 45 days prior to a course will be issued a full refund, minus the cost of the manual ($125 unless returned).

Cancellations or rescheduling requests received within 45 days of a course will be given a 50% refund.

 Cancellations or rescheduling requests received within 14 days of a course date are ineligible for any refund as instructors and equipment are scheduled based on course attendance.

Student substitutions will be considered when requested within 45 days of a course start date and will be subject to $100 substitution fee.

Refunds are not provided to students who fail to show for the course.

Refunds are not provided to students who fail to achieve a passing score.